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FAQ

Our Most Frequently Asked Questions

What Is An ICBC Accident Search?

An ICBC Accident Search advises you if the vehicle has ever been salvaged, dismantled, rebuilt, or has been imported from outside BC. It also gives you a detailed list of any ICBC claims involving vehicle damage. At any time, if the vehicle has not been insured by ICBC and there were claims made against it, the claims will show up on the report as no details. If ICBC did not pay out any claims with respect to the damage, then ICBC will not have any information about that claim.

Click here for a Vehicle Damage History Sample


What Is A Government Lien Search?

A lien may have been placed on the vehicle by a person, a bank, or other entities as collateral to ensure that the owner of the vehicle honors a debt. A lien is attached to the vehicle, not to the owner of the vehicle. So, if you buy a car that has a lien on it and the previous owner does not pay his or her debt, the car can be repossessed from you.

This search will only include liens registered in the province that you request.



What are your hours of operation?

Monday to Saturday, from 9 AM to 6 PM (PST). We are closed on statutory holidays.

To see a list of BC statutory holidays, Click Here.
 

Why purchase “Vehicle History Reports”?

If you purchase a vehicle (boat, motorcycle, trailer etc) that has been stolen, has a lien attached to it or has undergone major structural repairs due to previous damage, there is a good chance that you many not be able to register it and you could lose both the vehicle and your money.


How do I know these search results are accurate?

Every service we offer is processed through the appropriate government organization. You will receive an official document indicating the search criteria, time and date of your request. Most government documents also display logos or contact information as proof of authenticity.


How do I know which vehicle history reports to buy?

Since each province and each state offers a unique set of used vehicle reports it is sometimes difficult to determine what information will be of most value to you. If you find yourself in this situation, please do not hesitate to contact us directly at 604-777-LIEN (5436) or 1-888-879-LIEN (5436) where our highly trained search & registry agents can provide quick recommendations and options.


Can you help me read the results of my report?

Yes, our Search & Registry Agents are always available to help decipher results and answer questions.


How is Canada Search & Registry different from other companies?

Canada Search & Registry specializes in Canadian vehicle history. We have been researching Canadian vehicles for over 7 years therefore we know what information Canadian consumers need. We ensure that our customers get all the necessary information to make the best decision.

Canada Search has access to over 30 government databases. All of the services we offer are official government documents accessed directly from government entities and generated precisely at the time of your request.


Do you have a privacy policy in place?

Yes. For your protection, any information that Canada Search & Registry collects from our clients will not be used or sold to third parties.
 


How secure is my personal information on the web?

We work to protect the security of your information during transmission by using 128 bit secure sockets layer (SSL) software, which encrypts any information that you input.
 


I can’t seem to find the service I need listed on your web site.?

We have access to all the government databases across Canada and not all of our services are listed on the web site. If you require additional information or services, please contact us directly at 604-777-LIEN (5436) or 1-888-879-LIEN (5436).



 
 Tel 604-777-LIEN (5436)   Toll Free 1-888-879-LIEN (5436) www.CSRCorp.ca